Privacy Policy
1. About More Ways Coaching
More Ways Coaching is a California-based business offering stress-management and wellness coaching to adults throughout the United States.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, purchase services, or participate in coaching.
For privacy questions or requests, contact:
More Ways Coaching
California, United States
Email: morewayscoaching@gmail.com
2. Information We Collect
Depending on how you interact with us, we may collect:
Contact information, including your name, email address, telephone number, and state of residence.
Inquiry and scheduling information, including appointment preferences and information you provide when requesting services.
Coaching information, including your goals, stress-related experiences, habits, and information you voluntarily share in questionnaires, correspondence, or sessions.
Transaction information, including services purchased, payment status, and billing details. Payment-card information is handled by our payment processor; please do not send card details by email.
Technical information, including your IP address, browser type, device information, and basic website activity collected through website hosting and security tools.
Please provide only information reasonably necessary for your inquiry or coaching services. Do not send medical records, Social Security numbers, or other highly sensitive information through general inquiry forms or ordinary email.
3. How We Use Information
We use personal information to:
Respond to inquiries and communicate with you.
Schedule, provide, and personalize coaching.
Process payments and maintain business records.
Send appointment reminders and service-related updates.
Operate, secure, and troubleshoot our website and services.
Meet legal obligations and address disputes.
If you separately subscribe to marketing emails, we may send information about our services or resources. You may unsubscribe from marketing emails at any time. Unsubscribing does not stop necessary appointment, payment, or service communications.
We do not use information shared during coaching for targeted advertising.
4. How We Disclose Information
We disclose personal information only as reasonably necessary for the purposes described in this policy, including to:
Service providers supporting website hosting, scheduling, payment processing, video meetings, email, and secure business storage.
Professional advisers, such as accountants or attorneys, when reasonably necessary.
Government authorities or other parties when disclosure is required by law, valid legal process, or applicable legal obligations.
Appropriate parties when disclosure is legally permitted and reasonably necessary to address a serious safety threat, fraud, or security incident.
We may also disclose information at your direction or with your permission.
We do not sell personal information or share it for cross-context behavioral advertising.
5. Coaching Information and Privacy
We treat information shared during coaching as private and limit access to those who reasonably need it to provide or support our services.
However, we cannot promise absolute confidentiality. Information may be disclosed as described in this policy or as required by applicable law.
Coaching is not psychotherapy. This policy does not promise psychotherapist–patient privilege or that all coaching records are protected by HIPAA.
We do not record coaching sessions without your separate, express consent.
6. Cookies and Website Tracking
Our website uses essential cookies and similar technologies needed for basic operation, security, and service functionality.
We do not use advertising pixels or cookies for targeted advertising. Our service providers may process technical information necessary to deliver their services.
Because we do not conduct cross-site behavioral tracking, browser “Do Not Track” signals do not change our website’s practices. Where applicable law requires recognition of other opt-out preference signals, we will honor those requirements.
You may adjust cookie settings through your browser. Blocking essential cookies may affect certain website functions.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal obligations, and resolve disputes.
Retention periods depend on the type of information, the purpose for collecting it, and applicable legal requirements. When information is no longer needed, we take reasonable steps to delete it or securely dispose of it.
8. Information Security
We use reasonable administrative and technical safeguards appropriate to the information we maintain.
No website, email system, or electronic storage method is completely secure. Please avoid sending sensitive personal information by ordinary email.
If a security incident occurs, we will evaluate and meet any applicable notification obligations.
9. Your Privacy Choices and Requests
You may email morewayscoaching@gmail.com to request access to, correction of, or deletion of personal information we maintain about you, or to withdraw consent where processing relies on consent.
Depending on your state and the applicable law, you may have additional rights, including rights concerning sensitive information, data portability, or an appeal of a denied request.
We will evaluate requests under applicable law and may need to verify your identity. Some information may need to be retained for legal, accounting, security, or dispute-resolution purposes.
Declining to provide information necessary for coaching may limit our ability to provide services.
10. Adults Only
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18.
If you believe a child has provided information to us, please contact us so we can investigate and take appropriate action.
11. Third-Party Services
Our website or communications may link to third-party websites or services. Those providers have their own privacy policies and practices.
This policy describes More Ways Coaching’s practices, not the independent practices of third-party providers.
12. Changes to This Policy
We may update this policy to reflect changes in our services, practices, or legal obligations. We will post the updated version with a revised effective date.
For material changes, we will provide additional notice where required by law. If a new use of information requires consent, we will obtain that consent before proceeding.
13. Contact
For questions or privacy requests:
More Ways Coaching
California, United States